Service Request Triage – Demo

Video demonstrates the RPA Category of Service Request Triage. Service Request Triage is used to describe a type of RPA for automating office processes that generally involve firstly, the process of classifying what the request is, or diagnosing the issue, and secondly actioning that request with a next action.

RPA Implementation Process

There are a few tried and tested steps to get your first RPA process up and running. Starting with Gathering Process details

Identifying processes for RPA

The question ‘what makes an office process an ideal candidate for RPA’ is a question which gets asked a lot by potential customers. And it is one which takes a combination of gut feel and rational assessment to answer as you will see.

What is Robots-as-a-Service (RAAS)

With RAAS, the customer essentially pays a monthly fee for a business outcome or output from the RPA automation, with minimal upfront cost.