RPA was used by a Garage to automate the process of adding car parts to a customer’s invoice and improving the productivity of Garage staff.
Optical Character Recognition (OCR)
A Financial Services company was struggling to retain Graduate Entrants because of the daily monotony of Accounts Payable. It became clear that this mundane but important accounting activity was a good candidate for automation.
Integrating AI into RPA workflows extends the number of potential use cases and is certainly not just a buzz word.
RPA Bots are really good at conducting the systematic, rule based, step by step processes that exist in most offices.