Machine Learning (ML)

Service Request Triage – Demo

Video demonstrates the RPA Category of Service Request Triage. Service Request Triage is used to describe a type of RPA for automating office processes that generally involve firstly, the process of classifying what the request is, or diagnosing the issue, and secondly actioning that request with a next action.

What work can RPA do?

RPA Bots are really good at conducting the systematic, rule based, step by step processes that exist in most offices.