By combining the power of ChatGPT’s natural language understanding with RPA’s automation capabilities, organisations can achieve new heights of efficiency, productivity, and customer satisfaction. In this blog post, we will delve into the best use cases for integrating ChatGPT with RPA
Machine Learning (ML)
Video demonstrates the RPA Category of Service Request Triage. Service Request Triage is used to describe a type of RPA for automating office processes that generally involve firstly, the process of classifying what the request is, or diagnosing the issue, and secondly actioning that request with a next action.
Integrating AI into RPA workflows extends the number of potential use cases and is certainly not just a buzz word.
RPA Bots are really good at conducting the systematic, rule based, step by step processes that exist in most offices.