Video demonstrates the RPA Category of Service Request Triage. Service Request Triage is used to describe a type of RPA for automating office processes that generally involve firstly, the process of classifying what the request is, or diagnosing the issue, and secondly actioning that request with a next action.
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Video demonstrates the RPA Category of Intelligent Document Processing. Intelligent Document Processing is all about extracting key bits or snippets of information from documents. These office processes are similar to copy and paste type RPA automations, but the difference being that we are dealing with unstructured text rather than set field label and value pairs.
Video demonstrates the RPA Category of Copy and Paste. Copy and Paste type processes are common in offices and are generally about bridging the gaps, to manually getting data from one bit of software, or document into another bit of software.
How fast is RPA compared to a Human doing the same task. Watch this video which shows an RPA Bot and a Human going head-to-head while conducting Accounts Payable.
Read our case study on how RPA was used in a Property Management company to automate a double entry system to recovery tenant fees and invoice landlords.
RPA was used by an inhouse Legal Team for capturing and managing court/filing dates. This mundane activity accounted for 25% of a busy Paralegal’s working day.
RPA was used by a Garage to automate the process of adding car parts to a customer’s invoice and improving the productivity of Garage staff.
A Financial Services company was struggling to retain Graduate Entrants because of the daily monotony of Accounts Payable. It became clear that this mundane but important accounting activity was a good candidate for automation.
There are several factors which will contribute to the successfully introduction of an RPA Bot, from ensuring buy-in from Staff to ensuring there is an expectation the Bot will need Maintenance, these factors play an important role.
Regardless of the project there are 4 Key Players in an RPA Project, all of which play an important role in the success of its implem